Freight and Delivery

Freight Charges

For orders across Australia freight is $13.85 per delivery (excluding large quantity orders or bulky items).

For international orders freight costs range from $49.00 upwards for 3 to 5 day delivery via Fedex (excluding large quantity orders or bulky items).

Please email sales@mobiledata.com.au if you have any queries about freight costs.

Delivery

We use couriers for rapid door to door delivery and accurate product tracking. As a result we only deliver to street addresses, not post boxes or RMB numbers.

Our couriers use the following delivery process:

1. they will attempt to deliver the goods to your address and obtain a signature for proof of delivery;
2. if they are unable to deliver the goods they will contact you to organise a suitable time for a 2nd visit;
3. if you are unable to organise a time or they are unable to deliver on their second visit they will inform you that you will need to collect the package from their depot.

If you are rurally located, our courier may contact you to organise a location where they can meet you or securely leave the package. If you are remotely located then it may take longer than our quoted transit time.

We have complete confidence in our courier company, but if they do not perform to your satisfaction then please email our sales@mobiledata.com.au with details of the problem.