Manufacturer Warranty Contact Details
As at Septmber 2006
To be read in conjunction with Mobile Data Solutions Returns policy. |
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
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| ABC Communications |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: (08) 9242 4747 |
| Alcatel |
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All warranty claims by the customer must be directed to the manufacturer. Phone: 1300 655 033 |
| Archos |
| |
All warranty claims by the customer must be directed to the manufacturer. www.archos.com |
| Asus |
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All warranty claims must be directed to the manufacturer. Phone Asus 1300 Asus 88 (1300 278 788) |
| Bigpond |
| |
The customer should firstly contact Bigpond Technical Support on 13 39 33 and only if directed by
Bigpond to call Mobile Data Solutions on 1300 300 213. Mobile Data Solutions will accept the return of faulty product by the customer
for credit if supported by proof that the claim is made within fourteen (14) working days from date of purchase. |
| Blackberry |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone 1800 620 233 |
| Blueant |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: 1300 139 899 |
| Bodyglove |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for credit if
supported by proof that the claim is made within twelve (12) months of the
date of the original purchase, or within12 months of sale to the end user. orders@mobiledata.com.au |
| Brightpoint Brand |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for credit if supported by
proof that the claim is made within twelve (12) months of the date of the original purchase, or within twelve (12)
months of sale to the end user. orders@mobiledata.com.au |
| Dualphone |
| |
All warranty claims by the customer must be directed to the manufacturer. 02 9698 9000 Ext 3.
Warranty period is 12 months. |
| Hewlett Packard (Compaq) |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for credit if
supported by proof that the claim is made within thirty (30) days of the date of the original purchase, or sale to
the end user – the customer must acquire a Compaq Case Number from Compaq and include this with product
returned to Mobile Data Solutions. Phone: 1300 368 369 |
| Hutchison |
| |
The manufacturer’s warranty on the Device is 12 months from date of purchase. During this 12
month period, a faulty Device will be replaced by a new or refurbished unit at H3GA’s sole discretion. Customers
should call 3-care on 13 33 20 to start the troubleshooting and/or replacement process. |
| iMate |
| |
All warranty claims by the customer must be directed to the manufacturer. Phone: 1300 850 513 |
| Jabra |
| |
Warranty covers products for one year from original date of purchase based on original purchase receipt
or warranty card. The end user can contact the retailer when the headset is faulty. The retailer will collect the
headsets and then return to the distributor. Jabra Technical Support 1800 083 140 |
| LG |
| |
All warranty claims by the customer must be directed to the manufacturer. Phone: 1800 638 080 |
| Logitech |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for credit if supported by proof that
the claim is made within twelve (12) months from date of purchase. For technical support, please contact the
Logitech Product Support Line on 02 8850 1192 |
| Motorola |
| |
Mobile Data Solutions will accept the return of faulty handsets by the customer for credit if supported by proof that
the claim is made within fourteen (14) days of the date of the original purchase, or fourteen (14) days of sale to
the end user. All accessories must go back to the manufacturer. Phone: 1300 138 823 |
| Navman |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone (02) 9879 9000 |
| Neovox |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for credit if
supported by proof that the claim is made within twelve (12) months of the
date of the original purchase, or within12 months of sale to the end user. orders@mobiledata.com.au |
| Nokia |
| |
STEP 1 Please confirm the faulty unit was purchased from Mobile Data Solutions. Confirm that a valid Proof of Purchase (PoP) is attached to the
outside of the sales package and it has been returned within 14 days of purchase. (DAP ONLY). Confirm a DOA
DAP fault has been indicated on the Nokia Fault sticker and attached to the sales package. Symptom sticker. Confirm that the entire contents of the sales package have been returned by the customer. Note: If the fault is
not with the transceiver but with an inbox
enhancement please send the enhancement to a Nokia care Centre.
Enhancements are not covered by the DOA / DAP process.
STEP 2 Email information to orders@Mobile Data Solutions.com.au.
Note: No physical or liquid damage will be accepted. |
| O2 |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: 1800 008 486 |
| Panasonic |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: 132 600 |
| Plantronics |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: 1300 780 878 |
| Point to Point Technology |
| |
All technical faults and warranty claims, either from the customer or end-user is made
directly to the manufacturer. Warranty period of 24 months applies from the end-user date of purchase from the
customer. Ph: 03 9580 1599 or email: service@ptp.net.au |
| Pomme |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for credit if supported by proof that the
claim is made within 12 months of date of the original purchase. |
| Pretec |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for replacement if supported by proof that
the claim is made within thirty (30) days of the date of the original purchase, or within twelve (12) months of sale to
the end user. N/A |
| Qtek |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: (03) 9348 5555 |
| Sagem |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: 1300 789 555 |
| Sandisk |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for replacement if supported by proof that
the claim is made by the end user within the warranty period stipulated for that particular product. If the faulty product
is a current product on sale, then it will be replaced. If it is a discontinued product then a credit will be extended.
www.sandisk.com |
| Sharp |
| |
All warranty claims by the customer must be directed to NFR. Phone (02) 9739 8400 |
| Siemens |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: 13 72 22 |
| Smarteq |
| |
All warranty claims by the customer must be directed to the manufacturer.
Phone: 1300 139 899 |
| Socket |
| |
Mobile Data Solutions will accept the return of faulty product by the customer for replacement if
supported by proof that the claim is made within twelve (12) months of the date of the original purchase, or twelve
(12) months of sale to the end user. |
| Sony Ericsson |
| |
All warranty claims by the customer must be directed to the manufacturer. Phone: 1300 650 888 |
| Vodafone |
| |
For all Sim Cards, Connection Packs and Recharge Card claims by the customer must be directed to the
manufacturer. Phone 1300 367 892 |
